phone  (937) 890-5197

Shopsmith Privacy Policy

Shopsmith Privacy Policy

Because we value our customers and the trust that you place in Shopsmith, we want to make sure that you understand what information we gather about you when you visit this web site, how we use that information, and the safeguards we have in place to protect that information.

We will update this privacy policy statement if elements of our policy materially change. If you are concerned about how your personal information is used, please visit our web site often for this and other important announcements from shopsmith.com.

How Does Shopsmith.com Ensure That Your Information Is Secure?

Shopsmith.com will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those employees who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. When you use a credit card to make a purchase at shopsmith.com, we use Secure Socket Layer encryption (SSL) to encrypt your personal information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Making a credit card purchase online at shopsmith.com is just as safe as making a credit card purchase over the telephone. But if you would prefer to use the phone, just call 1-937-890-5197, and one of our customer service associates will gladly take your order. Shopsmith.com will monitor and adopt, as appropriate, new technological improvements that are designed to aid in ensuring the accuracy and security of customer information.

What Type Of Information Does Shopsmith.com Collect Online?

General Browsing:

Shopsmith.com gathers navigational information about where visitors go on our web site and information about the technical efficiencies of our web site and services (i.e., time to connect to our web site, time to download pages, etc.). This information allows us to see which areas of our web site are most visited and helps us better understand our visitors' experiences at shopsmith.com. With the navigational information, we can improve the quality of our web site by recognizing and delivering more of the features, areas and services our visitors prefer. In the process of gathering navigational information, non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected.

Collection of Personal Information:

We may ask you to voluntarily provide information in a few circumstances. When you purchase items from shopsmith.com, we will ask you to voluntarily provide certain personally identifiable information, such as, your name, address, telephone number, e-mail address, and credit card number. We need this information to process and fulfill your order and notify you of order status. Other examples of when we may ask you to voluntarily provide personally identifiable information include if you choose to use or participate in one our various services, promotions, programs, surveys, or clubs, we may collect additional information. From your transactions and other interactions with us, we obtain information concerning the specific produces or services you purchase or use.

To ensure compliance with federal law, shopsmith.com does not maintain information provided by children under the age of 13.

Does Shopsmith.com Use Cookies and other technology?

A cookie is a small data file stored by your web browser on your computer's hard drive. Cookies assign a unique identification to your computer. This allows us to recognize who you are when you arrive at our site by associating the identification numbers in the cookie with other information you as a customer have provided us.

In order to register on or order products from our site, your browser must be set to accept cookies. We use cookies to track the items you place in your shopping cart and pages you visit. You must enable cookies on your web browser for shopsmith.com to function correctly. Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Cookies assist us in tracking which of our features you like best. They also enable us to customize our content according to your preferences.

If you are concerned about information contained in your shopsmith.com cookie, you may delete the file(s) at the end of each browser session. View your browser's help file for more information on cookies. The only personal information our cookie can contain is information you supply yourself. Our cookies cannot read data from your computer.

How does Shopsmith.com use the information collected online?

The information we collect online is added to the shopsmith.com database and is primarily used to deliver services and information about our products to you. In addition, we may also use the information you provide at this web site to allow you to access the member portions of our web site, or to enable you to receive other membership benefits. We use the information we collect for various purposes, including:

  • to complete your purchase transactions;
  • to provide the services you request;
  • to send you our catalogs and other offerings through the mail;
  • to contact you about the status of your orders;
  • to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you;
  • to improve our merchandise selections, customer service, and overall customer shopping experience.

If you do not wish to receive e-mails about special offers, new products, contests and other promotions from Shopsmith.com, or if you do not wish to receive other marketing materials from us by regular mail, please call us at 1-937-890-5197.

In certain circumstances, shopsmith.com may share your customer information with trusted service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with the policy.

We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it.

Miscellaneous:

International Visitors:

If you are visiting Shopsmith.com from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from shopsmith.com will be created on servers located in the U.S. and all information about you will be maintained in web servers and internal systems located within the U.S.

Links:

For your convenience, our web site may contain links to other web sites. Shopsmith.com is not responsible for the privacy practices, advertising, products or the content of such Web sites. None of the links that appear on shopsmith.com should be deemed to imply that shopsmith.com endorses or has any affiliation with the linked web sites.

Security Statement:

Shopsmith.com has implemented the following security measures to protect the information we have collected at our web site: we store your personal information in databases that use firewall protection; we limit access to your personal information to select employees and third party service providers with a valid business need for the information; and we hold our employees and third party service providers responsible for upholding our privacy standards.

Applicability:

This Privacy Policy applies only to the information collected online by Shopsmith

Contact Us:

If you have additional questions or would like more information on this topic, please feel free to contact us by phone at 1-937-890-5197 or by mail at:

Customer Service
Shopsmith
6530 Poe Ave Dayton, OH 45414

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