Page 1 of 1
SS stay at home order
Posted: Tue Mar 24, 2020 12:16 pm
by wrmnfzy
Received an email from SS saying they are under stay at home order and will not be filling orders until at least April 7. Sorry I deleted all be I thought to copy and paste.
Re: SS stay at home order
Posted: Tue Mar 24, 2020 2:23 pm
by chapmanruss
I didn't get that email yet as of 11: 22 AM Pacific Time and I have two orders pending. One from February 11 and the other from March 12.
Re: SS stay at home order with msg copy
Posted: Tue Mar 24, 2020 3:39 pm
by wrmnfzy
Able to recover message from another computer
From: Customer Service [mailto:
catreq@shopsmith.com]
Sent: Tuesday, March 24, 2020 8:16 AM
To: Darryl Martin
Subject: Re: Customer Question
At this time we are currently under a Stay At Home Act for the State of Ohio. That being said we are still able to process orders but we are unable to ship anything out at this time. They are expecting us to be shut down until April 7th or until further notice. I apologize for the inconvenience at this time.
Thanks,
Shopsmith
Shopsmith Customer Service
(937) 890-5197
Dream It! Build It! Share It!
7 Tools -- 1 Great Machine
Re: SS stay at home order
Posted: Tue Mar 24, 2020 4:53 pm
by garys
I don't have any orders pending for now so it doesn't personally affect me, but if I had a pending order, I wouldn't hold it against Shopsmith to do that to protect their employees. I don't want to see any of them getting sick anymore than I would want to get sick myself.
I'm willing to accept changes that are necessary to protect people. My Wife and I are staying at home. Today it is 8 days for us and we don't have any plans right now to break our self-imposed quarantine. We have an order in to our local grocery store for home delivery next week so we can stay in for a whille longer.
My Spring outdoor projects are on hold and likely will not happen this Spring. Maybe in the Fall if things are different. To build these projects, I would need to make a trip to Menards for materials, but right now I'm not willing to do that.
Re: SS stay at home order
Posted: Tue Mar 24, 2020 10:24 pm
by ryanbp01
Just received all of my backordered items today!
BPR
Re: SS stay at home order
Posted: Tue Mar 24, 2020 11:35 pm
by wrmnfzy
ryanbp01 wrote:Just received all of my backordered items today!
BPR
I had received my order a couple days before I received the email, just thought I would share it.
Re: SS stay at home order
Posted: Wed Mar 25, 2020 2:57 pm
by RetiredNavyChief
I ordered the T-Nut kit this past weekend and received an email today that the item has shipped. They must have some staff working.